FAQs
Answers at your fingertips
You can scroll through the FAQs or click on a category below to scroll to that section of the page.
- About ABLE
- ALR
- Benefits
- Contributions
- Eligibility
- Fees
- General
- Gifting
- How the Account Works
- Linking Bank Accounts
- Opening an Account
- Prepaid Card
- Qualified Expenses
- Successors and Estates
- Tax Benefits
- Are there any fees associated with the card?
- There are no transaction fees with the ABLE Visa® Prepaid Card. You’re only charged a $5.00 monthly fee once you’ve activated your card.* Please note that the monthly fee is charged every month, regardless of how often you use — or don’t use — the card. *Other fees, terms, and conditions apply.... Read more
- What is a prepaid card?
- A prepaid card is very much like a reloadable gift card. Simply put, you add funds to a prepaid card and then use it to make purchases — either online or in-store. With an ABLE Prepaid Card, you can: Make purchases everywhere Visa debit cards are accepted Add funds from your ABLE account and... Read more
- Is money on the prepaid card counted as an asset for benefits?
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Just like the funds in your ABLE account, the funds on your ABLE Visa® Prepaid Card do not count as assets for state or federal benefits.
- Can an Authorized Legal Representative and beneficiary both have a card?
- If you’re the Authorized Legal Representative (ALR) for someone, you can order a card for yourself to make purchases for the beneficiary, a card for the beneficiary, or both. Each card has its own balance and spending controls, so you decide how funds will be used. The beneficiary will not have... Read more
- How do I sign up for a card?
- In just a few steps you can sign up to receive an ABLE Visa® Prepaid Card. After you’ve registered, it takes about 6-8 business days to receive your card in the mail. For any subsequent cards, you may opt to pay for expedited shipping, which takes 2-4 business days. Then, once your card is... Read more
- What is True Link?
- True Link Financial, Inc. is a financial services provider that powers the ABLE Visa® Prepaid Card features and services. An innovator in the investment space, True Link has developed specialized fraud-detection algorithms that prevent common types of fraud and financial abuse. By partnering with... Read more
- How do I load the card?
- The ABLE Visa® Prepaid Card offers a convenient way for beneficiaries and Authorized Legal Representatives (also known as ALRs) to spend funds from their ABLE accounts. Here’s how to fund your ABLE Visa Prepaid Card: Log in to your account at https://alabama-able.vestwell.com/ Once you’ve logged... Read more
- How often can I reload the card?
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There is no limit to the number of times you can reload your card on a given day or month; however, withdrawals from the ABLE account to any ABLE cards may not exceed $5,000 per day and $20,000 per month.
- Can I move money from the card back into my account?
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No. Once money is moved from your account onto your ABLE Visa® Prepaid Card, it cannot be moved back into your ABLE account.
- What can I use the card for? Can it be used for automatic, recurring charges?
- You can use your prepaid card anywhere Visa cards are accepted, including online bill-pay. Your card can be used for a number of everyday living expenses geared toward improving your health, independence, and quality of life. The list includes, but is not limited to: Recurring charges like living... Read more
